Practice Management

After two and a half months under lockdown China is on the path to recovery. As it emerges from self-imposed isolation, the country’s unprecedented public health response now offers a lesson for...
May 2020
Working around the clock and checking emails 24/7, long hours and stress are endemic throughout the legal profession. Lawyers thrive under pressure and are expected to willingly embrace it. The added...
May 2020
The outbreak of the novel coronavirus (COVID-19) pandemic puts a chill on all businesses, globally or locally, big or small. Given their vulnerability to economic conditions and market atmosphere,...
April 2020
In the last year rarely a week has passed without a law firm announcing a new legal technology initiative or a new legal start up announcing the launch of a new legal technology offering. In the...
February 2020
Introduction This article considers the way in which small and medium sized law firms can achieve growth. It also examines the reasons for such firms to grow and the issues to consider before...
January 2020
For any organisation an orderly succession to the next generation of leaders is essential to ensure the continued success of the business. This is particularly so in the case of law firms where...
November 2019
In recent years the Big 4 accounting firms (Deloitte, EY, KPMG and PwC) have made a renewed push into the legal sector. Asia Pacific appears to be a particular focus of their activity. This article...
December 2018
Over the years, I’ve had the privilege of conducting research and one-on-one interviews with at least 50 law firm leaders who provided their real-world perspectives and experience on all aspects of...
June 2018
Managing a smaller law firm can be a very time consuming business given that the partners usually have heavy fee earning roles as well as attending to business development and client relationship...
January 2018
Law firms invest a significant amount of time and money in recruiting and training people and it makes sense therefore that they should seek to protect that investment by retaining those people. On...
November 2017
For several years now, law firms have found a benefit to outsourcing specific administrative and operational functions including some IT and finance tasks. Firms are now looking at ways to minimise...
October 2017
For years firm leaders have whispered that female lawyers leave before making partner because they want families. These same lawyers claim that diverse lawyers leave because they “can’t hack it.” If...
September 2017
This is the second bulletin in a two-part series exploring issues facing small and medium-sized firms in the context of the broader competitive market and with specific reference to Hong Kong. In...
June 2017
The following is the first in a two-part series of bulletins exploring issues facing small and medium-sized firms in the context of the broader competitive market and with specific reference to Hong...
March 2017
Much ink has been spilled over law firm’s broken business models and the need for change. While this issue is not new, law firms have been facing an increasing amount of pressure to improve their...
January 2017
Law firms are facing new challenges in seeking to maintain and develop client relationships. First, in many of the world’s leading legal markets growth in demand for legal services has slumped from...
November 2016
Law departments have long developed and published outside counsel guidelines (“OCGs”). These documents are intended to set the stage for the relationship between the client and its outside firms....
October 2016
Law firms that embrace social media but neglect relationship management do so at their peril. Social media may not have been conceived with corporate marketing in mind but no one could...
September 2016
Is your firm’s performance management system helping to achieve your organisation’s goals and priorities? Or is it creating anxiety and fostering disengagement? Many companies have determined that in...
August 2016
The Alternative Business Structure regime in the UK enables reserved legal services to be provided by bodies authorised by the relevant regulator and permits such providers to be wholly or partly...
July 2016